Privacy Policy
Last updated: 11/21/2025
1. Information We Collect
At Bookily, we collect information you provide directly to us, such as when you create an account, book appointments through our platform, or contact us for support.
Personal Information
- Name and contact information (email address, phone number, mailing address)
- Payment information (credit card details, billing address)
- Appointment preferences and booking history
- Service provider preferences and reviews
Usage Information
We automatically collect certain information about your use of our services, including:
- Device information (IP address, browser type, operating system)
- Usage patterns and booking preferences
- Location data (with your permission) to find nearby service providers
2. How We Use Your Information
We use the information we collect to:
- Facilitate appointment bookings and manage your reservations
- Process payments and handle booking confirmations
- Send appointment reminders and notifications
- Personalize your experience and recommend relevant services
- Improve our platform and develop new features
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:
- Service Providers: We share necessary booking information with the service providers you book appointments with
- Payment Processors: We share payment information with trusted payment processing partners
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: Information may be transferred in connection with a merger or acquisition
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption and secure servers to protect your data. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access and update your personal information through your account settings
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications
- Request a copy of your data
- Control location sharing and notification preferences
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, remember your preferences, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. Parents can book appointments on behalf of their children.
8. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.
9. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: privacy@bookily.com
Address: 123 Tech Street, 5th Floor, San Francisco, CA 94105
Phone: 415-555-0123